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Answers to the most Frequently Asked Questions

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For sales or customer service enquiries please contact the help desk at info.uae@cartrack.com
How often is the location of the trip updated?
What if there is not a cellular signal in the area? Can the vehicle still be tracked?
What is the fuel accuracy report? How does it work?
How does the Driver ID system works?
What do the different driver behaviour indicators means?
What is the perimeter used for the events alerts for drivers' driving behaviour?
Will the Cartrack odometer match the vehicles odometer?
How can we match the Odometer readings if the difference is large?
Is there a way for the Cartrack odometer to match the vehicle odometer?
Is there any battery in the tracking unit? How long will the battery last?
How accurate is the location?